This is the page where you will find answers to some of the most commonly asked questions:
Is there anything I need to provide with the system?
All ACIC systems leave the factory ready for installation. There are a few things, however, you will need to take into consideration. All Track Condition Monitoring systems require a transducer for each track circuit being monitored. These do NOT come as standard with the product, and will have to be ordered in addition to. All systems require an isolating transformer, which, again, is not provided as standard. All portable systems do not come with SIM card, but are capable of holding SIM cards from all major service providers.
I can't connect to the logger remotely.....
If you are unable to connect to the Data Logger, remotely, please check the following things before contacting Technical Support:
How do I set up the relays.csv?
The relays.csv file is crucial to all ACIC systems, and is very easy to set up. It can be achieved using Microsoft Excel or any other program capable of creating .csv files. The relays file contains the relay information necessary for the proper working of the data logger. An example of the format for this file would be as follows:
SPARE2 indicates the relay name.